Is Privacy a Lost Cause?

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Imagine yourself in a room with eyes on the walls - your every thought, action and move observed and scrutinized. I know it sounds creepy but that is sort of the world we live in nowadays.

With an increase in consumer tracking methods and GPS everywhere, privacy is really hard to come by these days.

Stats reveal that privacy is a top concern for consumers and something they strive for, yet the irony is that most consumers (me included) knowingly or unknowingly partake in things that make privacy a thing of the past. 

We buy products and services online, we download a million apps, we share our stories and pictures on social media, we sign up for grocery deliveries, we visit all kinds of websites, we research travel destinations, health issues, watch online shows, we wear or carry mobile devices that track our every move, our every step, and our given location. 

Google knows it all.

We’re generously feeding information into the digital world and by doing so, allowing others to “see us” and create profiles of who we are and what we’re all about. While there are pros and cons to all this, I can see how consumers may be skeptical about the possible misuse of information.

Nonetheless, all these eyes and ears on us, allow advertisers to collect massive amounts of data and therefore be able to personalize content and ads specifically geared to our needs and interests.

While I find this type of data useful as a marketing strategic planner - who devises communication strategies relevant to our target audience -  data is not everything.

Data is just numbers, data is cold, data by itself doesn’t motivate. Yes, data tells me that you’re looking for a new car, that you’re very active on Facebook, that you like sushi, that you want to renovate your home, or that your looking for natural cough remedies and what not. But what data doesn’t give us is CONTEXT.

Without human insight and context, data is meaningless.

I find it refreshing that Generation Z, who are digital natives, practice more caution with what they share or are willing to put out there. This is seen with the proliferation of more anonymous social media outlets like Snapchat and Whisper. 

Image by Mario Azzi

My eleven-year old Gen Z’er is sometimes apprehensive when I post pictures or videos of him on my Facebook account. When I asked him about it, his answer surprised me: “I don’t want people to judge me. One picture or video is not all of me. It’s just bits and pieces of who I am, so they are not really seeing all of me and all that I am.”  My jaw dropped to the floor and I realized he is definitely onto something.

So while in the online world, data is king, in my planning world, data with the right context rules.


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